Acceptable Use Policy

1. Introduction

This Acceptable Use Policy outlines the rules and guidelines for using the ActiveLead platform. ActiveLead is a product by LeadCRM. operated by LeadCRM (the "Service"). Throughout this policy, "LeadCRM", "we", "us", and "our" refer to the operator of the Service.

By using the Service, you agree to comply with this Acceptable Use Policy. Violation of this policy may result in suspension or termination of your account.

2. Prohibited Activities

You agree not to use the Service in any way that:

2.1 Illegal Activities

• Violates any applicable local, state, national, or international law or regulation
• Infringes upon or violates intellectual property rights, privacy rights, or other rights of others
• Involves fraud, theft, or other criminal activity
• Facilitates or promotes illegal transactions or activities

2.2 Harmful or Malicious Content

• Contains viruses, malware, Trojan horses, worms, or any other malicious code
• Attempts to gain unauthorized access to the Service or other systems
• Interferes with or disrupts the integrity or performance of the Service
• Attempts to probe, scan, or test vulnerabilities of the Service
• Uses automated systems (bots, scrapers, crawlers) without explicit permission

2.3 Harassment and Abuse

• Harasses, abuses, threatens, or intimidates others
• Contains defamatory, libelous, or slanderous content
• Discriminates against individuals or groups based on protected characteristics
• Invades the privacy of others
• Impersonates others or misrepresents your identity or affiliation

2.4 Spam and Unsolicited Communications

• Sends unsolicited commercial messages or spam
• Uses the Service to collect email addresses or contact information for spamming
• Engages in phishing or other social engineering attacks
• Distributes chain letters or pyramid schemes

2.5 Data Misuse

• Uploads or stores data that you do not have the right to process
• Collects or processes personal data without proper consent or legal basis
• Uses the Service to store or process data that violates applicable data protection laws
• Attempts to access, modify, or delete data belonging to other users

2.6 Service Abuse

• Attempts to circumvent usage limits or restrictions
• Shares account credentials or allows unauthorized access to your account
• Uses the Service in a way that consumes excessive resources or degrades performance
• Resells or redistributes access to the Service without authorization
• Reverse engineers, decompiles, or disassembles any part of the Service

3. Content Standards

All content you create, upload, or store in the Service must:

• Be accurate and truthful to the best of your knowledge
• Comply with all applicable laws and regulations
• Not infringe upon the rights of others
• Be relevant to legitimate business or personal use of the Service

4. Account Security

You are responsible for maintaining the security of your account:

• Use a strong, unique password
• Keep your account credentials confidential
• Notify us immediately if you suspect unauthorized access
• Do not share your account with others
• Log out when using shared or public devices

5. Intellectual Property

You agree not to:

• Copy, modify, or create derivative works of the Service
• Remove or alter any copyright, trademark, or proprietary notices
• Use our trademarks, logos, or branding without permission
• Compete with or create a similar service using information gained from the Service

6. Compliance with Laws

You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations in your jurisdiction, including but not limited to:

• Data protection and privacy laws (e.g., GDPR, CCPA)
• Anti-spam laws (e.g., CAN-SPAM Act)
• Intellectual property laws
• Consumer protection laws
• Industry-specific regulations

7. Consequences of Violation

Violation of this Acceptable Use Policy may result in:

• Warning and notification to correct the violation
• Temporary suspension of your account
• Permanent termination of your account
• Legal action if the violation involves illegal activity
• Reporting to appropriate authorities if required by law

We reserve the right to take any action we deem necessary to protect the Service, our users, and our rights. We may suspend or terminate accounts immediately if we believe there is a risk of harm or if required by law.

8. Reporting Violations

If you become aware of any violation of this Acceptable Use Policy, please report it to us immediately at info@activelead.app. Include as much detail as possible, including:

• Description of the violation
• Relevant account information (if applicable)
• Screenshots or evidence (if available)
• Your contact information

9. Changes to This Policy

We may update this Acceptable Use Policy from time to time. We will notify users of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Acceptable Use Policy, please contact us at info@activelead.app.