Help Center

Find answers and get help using ActiveLead

Getting Started

Welcome to ActiveLead! This guide will help you set up and start managing your leads effectively.

1. Create Your Account

New users can sign up for a free 14-day trial with no credit card required. You'll have full access to all features during your trial period. After your trial ends, you can upgrade to a paid subscription to continue using ActiveLead.

Tip: Verify your email to unlock create/edit access and avoid setup issues.

2. Customize Your Terminology

ActiveLead lets you customize how items are labeled throughout the app. You can choose between:

  • Job / Jobs
  • Lead / Leads
  • Project / Projects
  • Opportunity / Opportunities

Go to Account → Preferences to change this setting.

3. Create Your First Lead

Click "New Lead" in the navigation bar or go to your Leads list and click the "+ New" button.

Quick capture: enter a Job/Lead name, Client name, and a Next Action (title + due date). Email and phone are optional, but help you avoid duplicates. You can refine details like value, tags, and source later.

4. Set Your Next Action

Every lead should have a next action. This helps you know exactly what to do and when. Set a title and due date for your next step.

5. Track Your Progress

Use the Dashboard to see an overview of your leads, overdue actions, and high-priority items. Keep notes on each lead to track your conversations and progress.

Simple daily loop
  • Check what's due/overdue on the Dashboard
  • Open the lead, take the action
  • Use “Done → Next” so you always know the next step
Best practices (quick + practical)
  • 2-minute end-of-day routine: open the Dashboard, clear anything overdue, and set one next action per active lead
  • Always leave a breadcrumb: after every call/text, add one short note (what happened + what's next)
  • Keep next actions tiny: “Call”, “Text quote”, “Book visit”, “Follow up Friday” — then add a due date
Switching from paper (3 steps)
  1. Start with the essentials: create leads with name + phone/email (if you have it) + a next action
  2. Tag your backlog: add a tag like “notebook” so you can filter and clean up later
  3. Move 5 per day: add a few leads daily until you're fully migrated (no big one-time import required)